Banana StudioBack to the studio ↗

Banana Studio · Web

Web and iPhone app purchases

Help center / Billing and your plan

Banana Studio on the web (bananastudioapp.com) and the Banana Studio iPhone app are separate. Accounts, subscriptions, credits and creations do not carry over between them.

  • A web plan does not unlock the iPhone app, and an App Store purchase does not unlock the web studio.
  • The web studio uses its own credit scale and prices, so credit amounts differ between the web and the app.
  • Creations made on one are not shown in the other.

Where to manage each

WebiPhone app
Bought throughStripe, on bananastudioapp.comApple, in the App Store
CancelSettings on the webiPhone Settings, then your name, then Subscriptions
RefundsEmail us under our Refund PolicyApple’s refund process

Web purchases cannot be refunded or restored through the App Store, and App Store purchases cannot be refunded here.

Get the app

The iPhone app is on the App Store.

Still need help?

Email nanobananastudio@gmail.com from the address on your account. Never send full card details by email.

Related articles

  • How to cancel your planCancel from your plan page in a few taps. You keep access until the end of the period you paid for.
  • When your plan renewsRenewal dates and prices, starting Pro early, switching, pausing, failed payments and price changes.
  • Refunds and failed creationsWhen we refund a payment, how to ask, and what happens to credits when a creation fails.
  • Charges on your card statementWho charges you, the amounts to look for, and what to do about a charge you don’t recognise.
Help centerTerms of usePrivacyRefund policyContact us