Banana Studio · Web
How can we help?
Answers about plans, billing and credits for Banana Studio on bananastudioapp.com. Can’t find what you need? Email nanobananastudio@gmail.com and a person will reply.
Billing and your plan
- How to cancel your planCancel from your plan page in a few taps. You keep access until the end of the period you paid for.
- When your plan renewsRenewal dates and prices, starting Pro early, switching, pausing, failed payments and price changes.
- Refunds and failed creationsWhen we refund a payment, how to ask, and what happens to credits when a creation fails.
- Charges on your card statementWho charges you, the amounts to look for, and what to do about a charge you don’t recognise.
- Web and iPhone app purchasesWhy a web plan and an App Store purchase are separate, and where to manage each.